Privacy Policy

Last updated: 26th December 2025

1. Introduction

Welcome to Cullen Bray Coaching. We are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your data when you use our website, coaching services, or communicate with us.

We comply with the UK GDPR and the Data Protection Act 2018.

2. Information We Collect

Personal Information

We may collect:

• Name

• Email address

• Phone number

• Address (if required for billing or communication)

Health & Fitness Information

To provide personalised, adaptive coaching, we may collect:

• Health history

• Accessibility needs

• Training preferences

• Fitness goals and progress

• Information you voluntarily share about disabilities or chronic conditions

This information is collected only with your explicit consent.

Technical & Usage Data

We may collect:

• IP address

• Browser type

• Device information

• Website usage analytics (via cookies or similar technologies)

Payment Information

Payments are processed securely by third‑party providers. We do not store full payment card details.

3. How We Use Your Information

We use your information to:

• Deliver coaching services and personalised training plans

• Communicate with you about sessions, updates, or enquiries

• Manage bookings and payments

• Improve our website and services

• Comply with legal obligations

We do not sell your data.

4. Legal Basis for Processing

We process your data under:

• Consent — for health information and marketing

• Contract — to provide services you have purchased

• Legitimate interests — for business operations and analytics

• Legal obligation — where required by law

5. Data Storage & Security

We take data protection seriously. Your information is stored securely using:

• Encrypted devices

• Password‑protected systems

• Restricted access for authorised personnel only

We retain your data only as long as necessary to provide services or meet legal requirements.

6. Sharing Your Information

We may share your data with:

• Trusted service providers (e.g., payment processors, scheduling tools, email platforms)

• Legal authorities if required by law

We do not share your data with third parties for marketing.

7. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data

• Correct inaccurate information

• Request deletion

• Withdraw consent

• Restrict or object to processing

• Request data portability

To exercise your rights, contact us at cullenbraycoaching@gmail.com

8. Cookies & Tracking

Our website may use cookies to improve your experience and analyse traffic. You can manage cookie settings through your browser.

9. Children’s Privacy

We do not knowingly collect data from individuals under 16 without parental consent.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised date.

11. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Cullen Bray Coaching

Email: cullenbraycoaching@gmail.com

Website: cullenbraycoaching.com